Missing Items in inventory and backpack

[Girlyvader 0]

This has happened already to me a few times in the past and I'm not sure why. I keep losing a lot of items including: plushes, balloons, food, and lightsabers. I have also lost a lot of items from special events (Shamrock'in and Wookie weekend). I hope that this can be fixed soon and that I don't have to pay for a lot of the stuff again/ get the bug again. In addition I also lost the double back pack and locker. I really  hope that this can be fixed soon and I can be reimbursed. I think it might be caused from the "Timed Out" but I'm not 100% sure, I am stating this because that was the last message I was given before logging back in and finding no items in my inventory. 

All this being said, Have a magical day😄

[SorcererAndrew 528]

The development team is already aware of the issue. If you lose items, tell a Mod+ and they can try to get as many items back as possible.