Jump to content
  • 0

I need help!

Go to solution Solved by pinkiness,


So, to make a long story short I may have lost my Minecraft account. I am talking to Mojang to see if they can help but so far nothing yet. If I have to buy a new Minecraft account, can i transfer my rank to that account if I show proof of purchase for that rank. Any help from a mod will be great.


Link to post
Share on other sites

1 answer to this question

Recommended Posts

  • 1
  • Team Leaders
  • Solution

Hi there @_Luke__Skyrunner!

This is a request for our store and billing team, they should be able to offer you advice. If you click the 'Support' tab at the top of your forums page, you can scroll down on that page to the 'New Request' button to submit a new support ticket. From there, someone will be able to contact you about your issue. It will then appear under 'Your Support Requests' for you to see responses. Here is a direct link if you need it: https://forums.palace.network/support/

Hope this helps!

Link to post
Share on other sites
  • Create New...

Important Information

By using this site, you agree to our Terms of Use and Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.